Returns & Refunds

No Quibble 30 Day Returns

If you're not happy, we'll put it right

 

We want you to be completely happy with your artwork. If you change your mind, returns are accepted within 30 days of receipt.


To arrange a return, email us at sales@andrewtough.com and we’ll guide you through the process.


• Returns are sent back at your own cost  
• We recommend using a tracked service  
• Items should be returned in their original condition and packaging 

 
Damages & Issues

Please inspect your order on arrival. If your artwork is damaged, defective, or incorrect, simply contact us with a photo and we’ll put it right: either a no-fuss refund or a replacement, whichever you prefer.


Refunds

Once your return is received and approved, we’ll issue a full refund to your original payment method straight away. Please note your bank or card provider may take a few days to process it.


Return Address

Andrew Tough Fine Art  
35 Boclair Road  
Bearsden  
Glasgow  
G61 2AF  
United Kingdom